Refund And Cancellation Policy
Introduction
At Bliss Jewels, we strive to ensure that you are completely satisfied with your purchase. However, if you need to return an item, please review our refund and cancellation policy below.
1. Cancellation Policy
- You may cancel your order within 24 hours of placing it for a full refund. After this period, we cannot guarantee a cancellation.
- To cancel your order, please contact us at [contact email] with your order number.
2. Return Policy
- We accept returns within 30 days of the delivery date. Items must be in their original condition, unworn, and in the original packaging.
- To initiate a return, please contact us at [contact email] to receive a Return Merchandise Authorization (RMA) number.
3. Refund Process
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Non-Returnable Items
- Certain items are non-returnable, including custom-made jewelry and items marked as final sale. Please check the product description for details.
5. Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
- If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired item.
Contact Information
If you have any questions about this Privacy Policy, please contact us at info@blissjewel.in